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	06-01-2005 Adaptations 1
	Adaptations 1.PDF (positive practice)
	06-01-2005 Adaptations 2
	Adaptations 2.PDF (positive practice)
	06-01-2005 Contact Centre
	Contact Centre.PDF (positive practice)
	06-01-2005 Contractor Involvement
	Contractor Involvement.PDF (positive practice)
	06-01-2005 Customer Care
	Customer Care.PDF (positive practice)
	06-01-2005 Customer Involvement
	Customer Involvement.PDF (positive practice)
	06-01-2005 DIY Schemes
	DIY Schemes.PDF (positive practice)
	06-01-2005 Estate Committees
	Estate Committees.PDF (positive practice)
	11-01-2005 Excellent Service Manchester
	Excellent Service - Manchester CC.PDF (positive practice)
	11-01-2005 Excellent Service Leicester
	Excellent Service Leicester CC.PDF (positive practice)

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